Every time I go in the she hararrasses me. Remember that living well is the best revenge. Probably so that you can see the individual bills more easily. Here are some ways that your employees can meaningfully listen to rude customers: Request the manager rude? the best way to handle things like this is to be prepared for it. It’s never taken me more than a few hours to get a response. And the only question I had wasn’t responded to in a polite manner. So I told my husband I am tired let the cashier do the bagging today. It was an almost 12 hour trip and I decided to stop at Walmart to get a bottle of wine and some treats for my cat. I went to check out and the young guy in line asked for my id. It is also important to say that you should ALWAYS follow these steps with EVERY rude Walmart Associate. HOWEVER, remember that store associates have NO control over coupon/ad matching policies, pricing, stocking, or many other things. They are being paid to be helpful and courteous and you aren’t but face facts, if you are rude, you are probably going to get rudeness in return. Why Should You Consider Shopping Online Rather Than Going To The Store, How to Save on Halloween Costumes for the Family, Preparing Your College Student For Life Away From Home. If a customer accused you of bad customer service, what would you do? Strategize Your Menu. Cosmopolitan.com spoke to 11 people who have worked, or … Are female cashiers rude to you guys too? Not the most mature thing to do, but hey, little victories, I was a teenager. Fortunately, because of this blog I have become an expert in dealing with rude cashiers. Would you have been friends with him after all he did? I was just getting back in town, (Urbandale, Iowa), from a nice trip to Colorado on a visit to my brother. A customer can say pretty much anything to us cashiers and we have to take it so it shouldn’t be so hard for you to let it go if a cashier is a tiny bit “rude” to you. 5 Ways to Deal With Rude Walmart Cashiers. I’ve never had a situation that wasn’t resolved as long as I followed the steps. I want to hear your story. Still have questions? I am now marking your email address as spam and your communication will no longer get through. Foregoing for the moment outright theft, scams designed to fleece retailers abound. We deposited a check and proceeded to Walmart in Lexington. She killed our transaction and started dumping the groceries out in the buggy like sacks of garbage. I had been giving a warning for speeding and realized I had left it in the car with my warning. (I'm always keeping a steady pace not slow or not fast) Then one day this man was checking out from my register, he said I'm slow. when i asked why - she said it's because she can swipe it on the floor :| , when i was shocked and said 'excuse me' - she said - that it's rude -to put money on the counter. In the event that a customer becomes angry, impatient or demanding, your staff will have the tools to de-escalate the situation. As soon as the customer leaves, take a deep breath, and try to clear them from your mind. He said he would take care of the situation. I know that feeling but I also know it’s counter-productive. No content on this site may be copied and reused in any form or fashion without express written permission. Okay, there’s already a lot of good answers here, and some not too good. He came right away and I proceeded to tell him the situation and to show him my id. Depending on where you are shopping, tell the cashier to just adjust the coupon to the price of the item (be sure to view the store coupon policy first to … Tbh I don't know why they make a fuss about little stuff. I could not believe what I saw. It's just common sense remind yourself that you're at work before you take out your bad day on customers because there will be someone who will not tolerate it and instead of being rude in return they will simply call the boss to let them handle your attitude. I was at Walmart today and the cashier was less than friendly. While it helps to have tact when upselling to guests in person, there’s no reason to make your menu options subtle. When a customer did this to me, I set their change on the counter instead of handing it to them. Here’s a helpful list of suggestions so you can handle the situation yourself. But haven’t we all at one time or another. I work in this grocery store as a cashier. And what’s more, you are dealing with irate, rude, demanding, and self-important customers all day long. Believe me, they WANT to know. Look them in the eye and speak clearly and with energy or some amount of enthusiasm. Do greet customers when they approach you. She was a senior at our high school when my friend and I were sophomores (so she's about 19 now). But her outburst was uncalled for. #21 Mar 11, 2014. Tell yourself that grouch could be your Grandma, and you wouldn’t want anyone to treat your Granny rudely no matter how rude she is/ was. Talk to the manager. Maralee McKee is dedicated to helping you become the person you most want to be and to live a confident, kind, and generous life. A Magical Guilt Trip. Walmart should simply ban people like you from shopping. Sometimes cashiers are not trained properly and also they can be antisocial. If you had the same position before, you can emphasize that you enjoyed it, and can handle the cash counter quickly, maximizing the number of customers you serve each hour. that cashier was very rude. Smile. Her lack of communication and her body language dumping those groceries said it all! We can’t call their immediate supervisor. That cashier that thinks price matches come directly out of their paycheck. My husband was humiliated. Usually there is a CSM floating around that can solve most issues and most of them want to hear if an associate was rude to you. If nothing is done, never go their again and talk bad about the place to your friends. Often, people feel powerless, for the most part, in their everyday lives. So I had her remove two items and our card still wouldn’t take. Walmart’s customer service number is 800-WALMART or you can email them here. That is my bad Walmart story , but unfortunately I found this blog because I just had another bad encounter at a store in Plattsmouth, Nebraska. Do associates gather after you leave a store to release their pent-up frustrations about your inappropriate behavior? In many retail stores, cashier responsibilities include bagging items … We proceeded to leave. You can’t control someone else’s behavior or explanatory style. If you are nice and courteous, most of us are nice and courteous as well! Many cashiers that work in visible areas end up receiving complaints or questions about a business, and they need to know how to handle these and what company protocol is suggested. Weird Walmart News: Walmart Rage and Dead Fish - Grocery Shop For FREE at The Mart!! I was being paid to be helpful. What do you do? Comment on the Question Rather than Answering If someone asks you a nosy question, you are in no way required to answer it. Category: Retail Stories, Stupid Customers Tags: retail lists, stupid customers Leave a Comment. Required fields are marked *. How do you think about the answers? Your email address will not be published. Regards. She was EXTREMELY loud and rude ad several people were starting to notice. Why would my BF not want to meet parents even though he wants to marry next year? I have heard so many horror stories from the other side, stories of awful couponers, that it makes sense that they would not want to deal with us. So I did. Document the incident(s) and let them handle it. She is a contemporary etiquette, manners, and people skill expert, and the founder of the prestigious Etiquette School of America. I hate having rude cashiers and I always aimed not to be one of those cashiers. I’m really tired of going in there and she watches what I’m buying and what I’m checking out with! What's something you do before and after midnight? They shouldn’t be flat out rude if you are nice and understanding, but you are making their job worse with your coupons. Tomorrow is a new day. I could not believe not even a word out of her mouth. Handling rude people can be tricky. No matter what is goin on in her life she has no right to take it out on other customers. If the customer continues to give your trouble, ask a manager to help you with the situation. If you have burned every bridge at your Walmart and don’t want to talk to them, call the next closest Walmart. Ironically, it was Veteran’s Day the next day and I came back to the store and asked for the GM. “Why are customers so rude” is top (and according to search tool SEMrush, around 260 people search for this term every month.) I told her how can you reverse your cashiers behavior. Email the store Grocery shop for free at the beginning and end of everyday for... 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